Welcome to My Taj Tour. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read these Terms carefully before booking a tour or using our services.

Contact Information

  • Company Name: My Taj Tour
  • Location: Karbhana Dhandupura, Taj Ganj, Agra 282006, India
  • Phone: +91 9458501468
  • Email: info@mytajtour.com

By using our services, you agree to these Terms and Conditions. If you do not agree, please do not use our services.

1. Bookings and Reservations

  • Booking Process: All tour bookings must be made through our website, via phone, or by email at info@mytajtour.com. A booking is confirmed only when you receive a confirmation email from us.
  • Payment: Full payment is required at the time of booking unless otherwise agreed. Payment can be made through our approved payment channels.
  • Pricing: Prices listed on our website are subject to change without notice. Once a booking is confirmed, the price will not be altered except for changes in government taxes or fees.
  • Cancellation Policy: If you wish to cancel your tour, you must notify us in writing or by email. Our cancellation policy is as follows:
    • Up to 7 days before the tour date: Full refund.
    • Between 7 days and 48 hours before the tour date: 50% refund.
    • Less than 48 hours before the tour date: No refund.

2. Responsibilities and Expectations

  • Customer Responsibilities: You are responsible for ensuring that all members of your party are fit to participate in the tour. You must follow the instructions of the guide at all times. My Taj Tour will not be responsible for any loss or damage to personal belongings during the tour.
  • Tour Guide Authority: During the tour, the guide may make adjustments to the itinerary based on local conditions such as weather or traffic. These decisions are made for the safety and enjoyment of all participants.

3. Liability

  • Travel Insurance: We strongly recommend that you purchase travel insurance to cover potential risks such as trip cancellations, delays, medical emergencies, or loss of personal belongings. My Taj Tour is not responsible for any personal injury, illness, or accidents that may occur during the tour.
  • Force Majeure: My Taj Tour is not liable for any delays or cancellations caused by factors beyond our control, including but not limited to weather conditions, government actions, strikes, natural disasters, or pandemics.

4. Changes and Amendments

  • Tour Changes: My Taj Tour reserves the right to make changes to the tour itinerary for reasons such as weather, local events, or other circumstances beyond our control. We will make every effort to inform you of any changes in advance.
  • Amendments by Customer: If you wish to make changes to your booking after confirmation, please contact us as soon as possible. We will accommodate changes where possible but cannot guarantee that all requests will be fulfilled.

5. Intellectual Property

All content on our website, including text, images, logos, and graphics, is the property of My Taj Tour and is protected by copyright laws. You may not reproduce, distribute, or use any content from our website without our written permission.

6. Code of Conduct

All participants are expected to behave respectfully towards other participants, tour guides, and locals during the tour. Disruptive or inappropriate behavior may result in removal from the tour without refund.

7. Privacy

Your personal information is collected, used, and stored according to our Privacy Policy. By using our services, you consent to the collection and use of your personal information as described in the Privacy Policy. For more details, please refer to the full policy on our website.

8. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising from or related to the use of our services will be subject to the exclusive jurisdiction of the courts in Agra, India.

9. Changes to Terms and Conditions

My Taj Tour reserves the right to update or modify these Terms and Conditions at any time without prior notice. The updated version will be posted on our website with the effective date. By continuing to use our services after any changes, you agree to be bound by the revised Terms.

10. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

My Taj Tour
Karbhana Dhandupura, Taj Ganj, Agra 282006
Phone: +91 9458501468
Email: info@mytajtour.com